Welcome to Informaticathepcroom (SonSans)! These Terms and Conditions govern the use of our website www.informaticathepcroom.com and the purchase of products from our store. By accessing our site and using our services, you agree to abide by these terms.
These Terms and Conditions apply to all users of the website, including customers, visitors, and business partners.
We reserve the right to update or modify these terms at any time. Any changes will take effect immediately upon publication on this page.
3. Orders & Payments
3.1. Placing an Order
By placing an order, you confirm that you are at least 18 years old or have obtained consent from a legal guardian.
If an ordered item is unavailable, we will notify you and offer either an alternative product or a refund, depending on stock availability.
3.2. Pricing & Payment
All prices are displayed in EUR (€) and include applicable VAT.
We accept credit/debit cards, PayPal, and other secure payment methods.
Full payment must be completed before the order is processed.
3.3. Order Confirmation
After placing an order, you will receive a confirmation email. If you do not see it in your inbox, check your spam folder or contact us at info@informaticathepcroom.com.
4. Shipping & Delivery
4.1. Shipping Time
Orders are processed within 1-3 business days after payment confirmation.
Delivery times vary based on the selected shipping method and the recipient’s location.
4.2. Shipping Costs
Shipping fees are calculated at checkout based on the delivery address.
Orders above a specified amount may be eligible for free shipping.
4.3. Delayed or Lost Packages
We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
If your package has not arrived within 14 days of the estimated delivery date, please contact us.
5. Returns & Refunds
Eligible products can be returned within 30 days of purchase.
Items must be in unused condition, in their original packaging, and include all accessories.
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds are processed within 5-10 business days after receiving the returned item.
For full details, please refer to our Refund and Returns Policy.
6. Warranty & Liability
If applicable, products include a manufacturer’s warranty.
We are not liable for damages resulting from improper use, modifications, or mishandling of products.
Our liability is limited to the value of the purchased item.
7. Intellectual Property
All content on www.informaticathepcroom.com, including text, images, logos, and product descriptions, is owned by or licensed to SonSans.
Unauthorized reproduction, distribution, or copying of any content requires prior written consent.
8. Privacy & Data Protection
We prioritize your privacy and comply with GDPR regulations.
Your personal information is collected solely to process orders and facilitate communication.
We do not sell or share customer data with third parties.
For more details, check our Privacy Policy.
9. Prohibited Activities
Users agree NOT to:
🚫 Engage in fraudulent or unlawful activities on our website. 🚫 Disrupt, interfere with, or compromise the website’s functionality. 🚫 Attempt to gain unauthorized access, extract, or misuse data.
10. Governing Law & Dispute Resolution
These terms are governed by the laws of the Netherlands.
We encourage amicable resolutions in case of disputes. If necessary, legal matters will be handled under the jurisdiction of Spain.
For any inquiries regarding these Terms and Conditions, feel free to reach out. 🚀
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